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Old Mar 24, 2009, 12:27 PM   #1
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canon service is amazing! a couple of weeks back my 40d kept getting err 99! i was shooting the irish-italian parade here in st. bernard parish (its about 15 minutes east of new orleans) and i rarely use my built in strobe. but some of the floats had some shaded areas. anyway, all of sudden err 99, i did everything, replace the battery, different cf card, cleaned the contacts, different lens, i even changed the clock battery. well i lucked out because i still had a month of warranty. i call the service dept. the lady was awesome! i sent it in on 3-11-09. i didn't know how long it would take. i have a huge corporate event i need a camera, so i bite the bullet and buy another 40d. bh was 900. well my old camera arrives today (3-24-09) all repaired, and my shoot starts today! so i am extremely pleased with canon. i just wanted to let everyone know i received excellent service! thanks canon
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Old May 23, 2009, 10:50 PM   #2
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Thanks, that is so good to hear! It is always nice to hear the good story, it is far too often that we hear the bad stories.

Thanks again,
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Old May 25, 2009, 10:31 AM   #3
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Nice to hear a happy ending ..Good service counts for a great deal.
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