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Old Nov 7, 2004, 3:29 PM   #1
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Im having problems with the dimage 5400 - Windows XP reports the connection not right but everything is fine. I formatted the drive reinstalled everything and it seemed to work for a while - now the same error msg is comin up - has anyone encountered the same problem? If you have can you tell me how you solved it - Minolta/Konica have not replied to my help email



Thx

Barbara :sad:


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Old Nov 16, 2004, 5:45 AM   #2
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Hi - after many frustrating hours uninstalling and reinstalling software including formatting the HD and reinstalling Windows :?I swopped the USB connection for Firewire and the scanner is now working no problems. No Marks to Minolta who didn't suggest this and full marks to Jessops who supplied the scanner who, while they didn't come up with the answer showed themselves to be interested in the problem and did their very best to help:|
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