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Old Nov 7, 2005, 11:38 AM   #1
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I having trouble printing on this paper with my Canon S820 printer and I'm not sure why. It's Red River 8.5 x 11 Denali Two 76 lb Denali Two Heavy Weight iteam# 1020. When Picture It! Platinum 2002 prints to this paper it starts the printing about 1/3 down the page but regular paper prints fine. I tried to readjust the thickness-setting bar above the printer head to the letter icon but it didn't matter. Used all the settings that came with the instruction sheet but twice it printed the same way. It seams the printer moves the paper down but then can't back. Sounds like the rollers are trying to but just can't feed it back but I'm not sure why it's moving the paper down that far in the first place. Regular standard paper prints the same project fine.
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Old Nov 7, 2005, 7:19 PM   #2
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Actually, you've answered your own question ... that paper is too heavy for the S820 printer which has a 65 pound max limit. Red River says to use it with a "straight path" printer because of its weight/thickness. Depending on the "tooth" of the paper, you may get some thicker papers to work, but not all.

Surprisingly, I have had no problems with that paper weight (used it to make some post cards, probably only 5 sheets worth, though) in my i9900 ... but did not expect it to work and would not be surprised if it does not work in the future as the i9900 is not straight path. It easily works with 68 pound paper, though.
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