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Old Oct 20, 2006, 8:29 PM   #1
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:sad:So it's been nearly a year since I bought my Maxxum 7D, puchased new from Ritz Nov 2006. So I remember that I have never received my rebate check from KM. So I called CS and the lady states that all rebates have been sent out. She then xfers me to her boss, who says that they gave all customers up to June 2006 to contact them and demand their rebate($200). And that since I did not contact them by June 2006, I am out of luck. This is the most irresponsible thing I have seen from a camera manufacturer. My camera is for sale and I am moving to Canon. Those KM !#)*&@#)*@& , no wonder why they sold out to Sony,they really lost my respect, from the way I was treated, the customer is not always right anymore.
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Old Oct 21, 2006, 3:43 AM   #2
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Yes, you're definitely a victim. Even though you had seven months after the purchase to inquire about the rebate, it slipped your mind until a full year later. Heck, as long as you contact KM some time before the end of the decade, they should send a check on out to you. You have no responsibility to act in a timely manner. It's all their fault.
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Old Oct 24, 2006, 1:12 PM   #3
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not even that, youre going to switch companies over a rebate, when most people bought it without a rebate (such as myself)? i can understand if you it doesnt suit your needs, but since when is a rebate so important.

rebates are never permanent and take a lot of time, i hate it when items show their price and then show that its reduced via rebate, so i cant pay that.

yeah it sucks, but its not cataclysmic, i hate losing money too and stuff happens.
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