Steve'sDigicams

anedonia74 · Jan 27, 2006, 1:36 AM

Dear all

I own a Kyocera Finecam S3 from 2002, it has worked just fine ever since.

Yesterday all of a sudden the display went black. Let me explain: I do not mean the display is turned off - neither it looks like it is turned off (which is a function of the camera that can be activated with a button)- in fact, I can still see the indicators on the display(e.g. flash on/off). Rather it looks as if I am trying to take a picture in a dark room, that's what I mean by black display. It is on, but it is not capturing any image. Indeed, I tried to take pictures I get black pictures. It's like the camera "does not see anything".

Any help, suggestions, shared experiences would be appreciated.

Davide

TC3 · Jan 28, 2006, 2:57 AM

Please remove your finger from the camera lens :-)other than that i have no idea sorry. Very constructive i know.....:roll:

Tony

Kyocera Kid · Jan 28, 2006, 5:57 AM

I take it the lens pops out when switched on ...... and the plastic lens cover has automatically retracted?

If battery removal and re-installation does not re-set the camera ....and you have checked all the obvious settings ....then it sounds like a trip to the service agent.

KK

anedonia74 · Jan 30, 2006, 2:14 AM

Thanks for your replies. I checked thoroughly, including the finger :G,and everything seems to work perfectly so I suppose a trip to the service is in order now.

Best

JoydeepB · Jan 30, 2006, 3:45 AM

I have same problem with my S5R. This was purchased around Oct 2004.

See my discussion (http://www.stevesforums.com/forums/v...mp;forum_id=19).

My brother (I have now moved to India) talked with the Kayocera Service Desk and they asked him to mail the camera for them to have a look. My research (browsing) indicated that Kayocera used defective CCD & issued a "recall"

Let me know what is the problem with your camera. (sending my camera from India is a pain). Also do let me know if Kayocera repaired it under the "recall" notice or they charged you for it.

anedonia74 · Jan 30, 2006, 5:29 PM

ok thanks, will keep you informed. i will get in touch with the service centre in the UK soon.

JoydeepB · May 2, 2006, 1:24 AM

I contacted Kyocera (opticalservice@kyocera.jp) and they repaied the camera free of charge as the probelm was with a defective CCD. They even paid the return postage.

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Jan 27, 2006, 1:36 AM	#1
anedonia74 Junior Member Join Date: Jan 2006 Posts: 3	Dear all I own a Kyocera Finecam S3 from 2002, it has worked just fine ever since. Yesterday all of a sudden the display went black. Let me explain: I do not mean the display is turned off - neither it looks like it is turned off (which is a function of the camera that can be activated with a button)- in fact, I can still see the indicators on the display(e.g. flash on/off). Rather it looks as if I am trying to take a picture in a dark room, that's what I mean by black display. It is on, but it is not capturing any image. Indeed, I tried to take pictures I get black pictures. It's like the camera "does not see anything". Any help, suggestions, shared experiences would be appreciated. Davide

Jan 28, 2006, 2:57 AM	#2
TC3 Senior Member Join Date: Jun 2004 Posts: 1,169	Please remove your finger from the camera lens :-)other than that i have no idea sorry. Very constructive i know.....:roll: Tony

Jan 28, 2006, 5:57 AM	#3
Kyocera Kid Senior Member Join Date: Sep 2004 Posts: 694	I take it the lens pops out when switched on ...... and the plastic lens cover has automatically retracted? If battery removal and re-installation does not re-set the camera ....and you have checked all the obvious settings ....then it sounds like a trip to the service agent. KK

Jan 30, 2006, 2:14 AM	#4
anedonia74 Junior Member Join Date: Jan 2006 Posts: 3	Thanks for your replies. I checked thoroughly, including the finger :G,and everything seems to work perfectly so I suppose a trip to the service is in order now. Best

Jan 30, 2006, 3:45 AM	#5
JoydeepB Junior Member Join Date: Jan 2006 Posts: 6	I have same problem with my S5R. This was purchased around Oct 2004. See my discussion (http://www.stevesforums.com/forums/v...mp;forum_id=19). My brother (I have now moved to India) talked with the Kayocera Service Desk and they asked him to mail the camera for them to have a look. My research (browsing) indicated that Kayocera used defective CCD & issued a "recall" Let me know what is the problem with your camera. (sending my camera from India is a pain). Also do let me know if Kayocera repaired it under the "recall" notice or they charged you for it.

Jan 30, 2006, 5:29 PM	#6
anedonia74 Junior Member Join Date: Jan 2006 Posts: 3	ok thanks, will keep you informed. i will get in touch with the service centre in the UK soon.

May 2, 2006, 1:24 AM	#7
JoydeepB Junior Member Join Date: Jan 2006 Posts: 6	I contacted Kyocera (opticalservice@kyocera.jp) and they repaied the camera free of charge as the probelm was with a defective CCD. They even paid the return postage.