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Old Aug 29, 2003, 8:47 AM   #1
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Default problems ordering a C5050


for the past few weeks I have been trying to order an Olympus C5050 digital camera. I tried using two "DealTime" certified web sites. The first site was BuyDig.com (http://www.buydig.com), and the listing of vendors from this site showed that BuyDig had the unit in stock.

I ordered the unit over the phone, the salesman told me it was in stock. A few days later I called to see where the order was and they fwd'd me to customer service who told me it was backordered. So I was a bit frustrated and cancelled the order. The frustrating thing was that they had already charged my credit card (didn't tell me about that). So they did put a credit in and zeroed out the balance.

I then tried the same thing from beachcamera.com, but they told me upfront it was not in stock but should be in about 3 days. They also charged my credit card. Its been a week now and its still not in stock.

Is there is a run on these cameras and nobody has them in stock?

Or is this the norm that companies charge your credit card before a unit is even in stock?


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Old Aug 29, 2003, 8:51 AM   #2
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I'm not 100% certain about this, but I believe that it is illegal in the USA for a company to put a charge on your credit card before they ship the item. I am 100% certain that it is considered unethical in most circles.

Steve Price
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