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Old Oct 7, 2004, 5:33 PM   #1
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Join Date: Jan 2004
Posts: 141

My 3-week old FZ-20 is having a problem. The "down" direction on the "cursor button" doesn't work. Before it failed, it was what I'd call "touchy" compared to my old FZ-10. Anyone else having similar problems or is it just me? I've called Panasonic and they've been as helpful as I could hope for but I am trying to time the repair so I can have it for two upcoming football games.

Of course since it was > 14 days since the purchase, CC wouldn't exchange it which is really irritating :evil:. I don't know how it hurts them to send it back for a replacement while a happy customer goes off with a working camera with no "downtime." I guess it is their way of "making you" buy their extended warranties
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