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Old Aug 12, 2003, 12:03 PM   #1
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Default HP2000C ink cartridge problem

I just installed two new ink cartridges but the printer tells em they're empty. When I pull them out and reinsert the printer works for awhile then I have to repeat the process. Any ideas?
HP support is no help at all unless I want to pay $25.
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Old Aug 15, 2003, 12:03 AM   #2
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Sounds like the sensor is prolly starting to head south. I'd just keep doing what you are doing.
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Old Aug 15, 2003, 11:54 AM   #3
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I had a similar problem. I called tech support and they had me clean the contacts where the cartridge fits in the printer. They look like little ball bearings. I used alocohol and a cotton cloth. Resolved the problem. Hopes this helps.
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