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Old Oct 15, 2008, 3:49 PM   #1
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Sorry I see this has been covered before. My Toddler has managed to get his fingers into my R300. He pulled out the encoder strip from behind the printhead and was coming up with General error message see your printer documentation for information about clearing the error. Reckoned I was a smarty pants (I'm no expert) and managed to get it all threaded back through printhead and hooked up (taken ages). Turned on the power again...... same bloomin' message. Done the 3 button reset with no luck, have also downloaded the ssc service utility software but not used it yet as think it might be a physical thing. As i've said i'm no expert and wondered what he could have done in the split second he was into it as can't see anything amiss. Please help:?
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