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Old Jan 1, 2005, 1:29 PM   #1
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I know this is for Photo, but I noticed another HP script error problem and thought someone may know about HP Director. I have windows 98 and recently installed HP officejet 5510 All-in-one unit. When I open the HP Director Icon, I get the Internet Explorer Script Error message. I am suppose to have the icon devices(Send Fax, Scan Picture, Scan document, make copies, Hp Gallery, etc) in the HP Director Icon.It is no so. It is an empty Icon.

I have updated windows98 service packs, reinstalled ie6sp1, and reinstalled HP 5510 to no avail. This was at the request of HP technical support. Still the script error has not resolved itself.

If possible, would you know how I can resolve this issue. I do not know what else to do other than returning the item.



Thanks:?


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Old Jan 1, 2005, 4:26 PM   #2
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See this page on HP's web site:

Troubleshooting Internet Explorer Script Errors


You may also want to try deleting your cache files (a.k.a., temporary internet files):

Microsoft Support Document on IE Script Errors


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Old Jan 1, 2005, 7:33 PM   #3
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I had the same problem using an HP Scanjet with Win98se. The HP helpdesk was no help, & the problem remained for months.

I finally found the solution, and listed details of this on my post about IE script errors, in the Misc Forums>Image & film scanners forum. Dated Nov 7th 2004.

Maybethe informationcould help with your problem.


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Old Jan 3, 2005, 4:00 AM   #4
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Did you check this Mmars? Did it help ?
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