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Old Nov 28, 2005, 7:52 PM   #1
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When I align my CD tray with the marks, every once and awhile it kicks it back out away from the printer, I would then wait for it to recycle again, then try it again, same thing back out of the printer. I have to power down the printer, and then it will work just fine, it does not do it all the time, but like I said when it does, I have to power off. Any ideas? Thanks for all the help
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Old Dec 1, 2005, 4:40 AM   #2
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That's common to quite a lot of these printers -- my R310 does it too.

Giving the underside of the tray a thorough clean with an alcohol-damped wipe helps -- I think the friction surface develops a glaze and the rollers don't grip it properly.

Also occasionally the platen doesn't align itself correctly when the CD flap is lowered and it reports a paper jam.

They are not among the world's most well-built machines...
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