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Old Sep 24, 2007, 7:47 PM   #1
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I bought Q-image Feb 16,2005 and have my serial number for the original Q-image version which was v2005.117, I believe. Now I am running v2005.238,as I have not upgraded for a while. Now when I go to upgrade to the latesr Pro version,itwill not take my name and serial number.I have save my e-mail registration letter and have type the serial and my registered name,but it won't take it. Is there something special that i must do to get the latest Pro version,or are the newer pro version not free anymore? thanks.
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Old Sep 26, 2007, 7:47 PM   #2
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Got it straightened out with new number,thanks Q-image for the quick help !
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Old Jan 3, 2008, 11:18 AM   #3
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I have a similar problem. I'm trying to upgrade my Qimage pro, but when I put my information in the form I get an automated message back that it is wrong. I have saved all the info I got from Qimage when I made the purchase but now I,m being told its either no good or I made a mistake. I have even copied and pasted it.
I have tried to send copys of my info to them, but I just get more automated messages! Does anyone know how to get hold of a real live person at Qimage to help me with this???
Thanks.
Joe
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Old Jan 3, 2008, 2:50 PM   #4
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Got it taken care of. Thanks Qimage.
Joe
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