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Old Feb 24, 2009, 7:43 AM   #1
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Has Qimage something against TIF/LZW compression?
When saving a file in CS2 with compression on Qimage reports "error reading....".
Saving it without compression, everything OK

Wim
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Old Feb 24, 2009, 12:16 PM   #2
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Qimage reads LZW TIFF's with no problem. The problem with CS* is that it has other options that are not even covered in the TIFF spec and some options that are very rare and aren't covered in most other software. For example, make sure you don't have "per channel" checked in the options when you save the TIFF: that's why CS* tells you that other programs may not be able to read the file if you save in that format. Also, avoid alpha channels as those are hit/miss as well.

Mike
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Old Feb 25, 2009, 2:37 AM   #3
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Thanks Mike,
With CS2 I only see the option: LZW active or not.
Are the options you mention somewhere hidden in "preferences?

Wim
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Old Feb 25, 2009, 8:38 AM   #4
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I don't have the ability to go back to CS2 as I only have access to CS3 and CS4. In CS3/4, when you go to save a TIFF, it asks you about LZW and then after you click save, it comes up with a second option screen. On that second option screen that you get right before the save, it asks about the interleaving and other options. I thought I recalled CS2 did the same thing: I think that started with CS2.

Mike
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Old Feb 25, 2009, 1:10 PM   #5
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Mike,
could it be related to filesize?
The problem occurs with a very large file (14 14.2Mpixel/16 bits stitched pano).
With a "normal" file no problem at all.

Wim
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Old Feb 26, 2009, 3:43 PM   #6
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It's possible. As specified, that'd be a 1.2 GB file. Try saving in 8 bits/channel. No need for 16 bits/channel if you're done editing and you just want to print.

Mike
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Old Feb 27, 2009, 1:26 AM   #7
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Mike,
We will try the 8 bit version.
P.S.
A couple of days ago I sent an email to "support" about a very strange private mail I received (requesting my password to be able to download). Until now no reaction.

Wim
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Old Feb 27, 2009, 11:02 AM   #8
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wdenies wrote:
Quote:
Mike,
We will try the 8 bit version.
P.S.
A couple of days ago I sent an email to "support" about a very strange private mail I received (requesting my password to be able to download). Until now no reaction.

Wim
Haven't seen the email. Could you forward it to me at mchaney@ddisoftware.com?

Thanks,
Mike
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Old Feb 27, 2009, 11:20 AM   #9
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The original mail was sent to you
5 min ago I did a "resend" + a copy of the mail I received

Wim
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Old Feb 27, 2009, 12:01 PM   #10
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wdenies wrote:
Quote:
The original mail was sent to you
5 min ago I did a "resend" + a copy of the mail I received

Wim
Thanks, I got the message. This person is not a registered user and never purchased Qimage. They are just "phishing" for information. The best thing to do in cases like these is to forward to the developer (as you've done) and then just ignore and don't reply to the message.

Thanks again,
Mike
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