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Old Dec 23, 2003, 6:11 PM   #1
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Default Problem Printing

I have the trial version of QImage and am pleased for the most part, but am having a problem. I have printed quite a few pictures using the Qimage software, but sometimes when I get my picture set up and then click on the print button, nothing happens. The print icon goes away and then I'll access the Task Manager and it tells me the program isn't responding. I've closed the program, rebooted my computer and I'll still have the problem, and then suddenly it will start working again. I'm using Windows XP Pro. I really want to purchase the software by the time the trial is up, but I'm concerned about this one issue. Thanks for any help.
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Old Dec 25, 2003, 7:18 AM   #2
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I have never encountered such a problem, so I think maybe it is caused by something else.

Could be your print driver, or possibly some other programs that are running. Of course, it could also be a corrupted Qimage installation. Have you tried uninstalling and reinstalling Qimage?

Declan
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Old Dec 25, 2003, 8:49 AM   #3
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I have tried reinstalling and that didn't seem to correct the problem. Thanks for your suggestion, though.

Brenda
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Old Dec 30, 2003, 12:20 PM   #4
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Make sure you are running the latest version from:
http://www.ddisoftware.com/qimage/demo.htm

There have been some recent changes that might affect this issue.
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