Images won`t Print Correctly

[mikesellers]

Hi,
I am using Studio Edition V2008.213 with a Canon 8100. I have a 36 inch roll loaded. I am trying to print four 8.03x10.53 prints to a page size of 12x36. I have "use original sizes" chosen and have tried the "specify size" command as well.. I have tried both "optimal placement " and "center print placement" BUT the prints keep coming out 7x9 inches no matter what I do. I have tried printing with borderless chosen but it doesn`t change anything. What do I do to get the print sizes correct?
Mike

[gsrunyan1]

First, check the settings on your printer: as to size, they will overcome Qimage software.

Second, if the first doesn't help, contact tech@ddisoftware.com for help.

Glenn