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Old Jun 18, 2008, 3:17 AM   #11
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According to some german forum posts from an underwater photography shop in Austria, great care must be taken when placing the Sanyo Xacti HD1000 inside Epoque's housing, otherwise the housing's lid might actually not be properly closed, even though all seven clamps are shut! They've apparently had several customers coming back with flooded camcorders, and have now put an explicit warning on their website stating Epoque does not assume any responsibility what so ever no matter the cause of the flood, and therefor they actually recommend a 3rd party insurance.

They also note that the first Epoque housings, i.e. pre 02/2008, for the Sanyo Xacti HD1000 require some internal pieces to be replaced (to me that reads: production error). Anyways, I actually did replace the two small rubber pieces in question inside my housing. To no avail (
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Old Jun 18, 2008, 6:49 AM   #12
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Wow, that's really messed up of them! Technically speaking though, they can put any disclaimer they want on their website... it makes no difference, they can still be held liable for the damage as the are selling a product with a specific purpose. Only problem is, for people to getrestitution for their damaged cameras they'd have to file a class action lawsuit.

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Old Jul 27, 2008, 8:51 AM   #13
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Yeah mine flooded too. The housings are defective!
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