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Old Oct 24, 2008, 6:42 AM   #11
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Posts: 1

Hi Cedricko,

My name is Mark, and i ama technical advisor from Precision Camera. It seems you are having some problems in getting your camera repaired through us and i'd like to help you get your camera backfaster. My job involves helping customers by expediting repairs and discussing camera issues with the technicians. If you wish, you can email me directly at msoares@precisioncamera.com and i can have your camera's repairexpedited. No one should be without their camera for as long as you have, and sincerely apoligize for any delays our repair process may have caused.

best regards,

Mark Soares
Professional Services Technical Advisor
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Old Oct 25, 2008, 12:00 AM   #12
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Posts: 4

Thanks Mark,

I have send you an email regarding the whole story.

Please help me, Really appereciate everything you are doing to resolve this situation.

I have the camera with me now. If you think i need to send it in again, I will do that... once more. But please help me in getting this fixed.

Thanks a lot for your response.

Warm regards.

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Old Nov 3, 2008, 3:57 PM   #13
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Posts: 4

Thanks guys, all of you who have replied me.

Specially would like to thank Mark from precision camera for going this extra mile and organizing me everything.

Afterblogging my problems on this site,Mark contacted me and organized for pick up of my camera (Again), but he assured me that he will personally look into this matter. As he said, he made sure to find out what the problem was and he called me back once it was fixed. All I asked for was a simple test of taking a picture and saving it to see if it actually worked. But due to rough handling and things like that, the camera was also a bit worn out, so he organized for another camera and sends me a brand new one.

Yay... I'm really happy that I got a brand new one but really hope that nobody will have to go thru the same, like I had to.

Once more, thanks a lot to everyone who helped me and hope this will help someone else too.


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