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Old Oct 4, 2005, 11:57 AM   #1
Join Date: Jun 2003
Location: Savannah, GA (USA)
Posts: 22,378

Fuji has issued a service advisory regarding problems some Fuji S2 Pro owners may have with this cameral, with a list of serial numbers that may be impacted.

Fujifilm Service Advistory

Here is a quote from it:

FUJI PHOTO FILM U.S.A., INC. announces that some of the FinePix S2 Pro digital camera models may develop a problem with the CCD imaging sensor. During a certain period in the production process, there was a lack of uniformity in the quality of the CCD. It was determined that this problem may happen due to a combination of CCD quality and usage/storage conditions or age deterioration. However, the problem affects a limited number of units and may not occur in all cameras.

The symptom is captured images that appear completely black, have a purplish cast or multi- colored distortions.
And further down after the serial number list:

If your camera serial number is on the list and experiences the symptoms described above and has no other additional damage/malfunction, FUJI PHOTO FILM U.S.A., INC. will repair your camera at no charge, even if your standard one-year limited warranty has expired. If your camera is beyond the standard one year, limited warranty period, you will receive a written estimate for any additional damages or malfunctions not listed in this Service Advisory.

This announcement is issued by FUJI PHOTO FILM U.S.A., INC. and is limited to only those Fujifilm products imported to the U.S.A. by FUJI PHOTO FILM U.S.A., INC. and sold by FUJI PHOTO FILM U.S.A., INC. to authorized dealers.

Package the camera carefully using ample padded material to prevent damage in transit. Include your name, address and phone number with the shipment as well as a general description of the problem. Keep a record of the camera's serial number and shipment tracking number. Ship your camera to the Fuji Service Center noted below:

Fuji Photo Film U.S.A., Inc.
1100 King George Post Rd.
Edison, NJ 08837
Attn: Camera Repair Dept./CCD Advisory
I'm sure some of you may be glad to see this advisory, as I've been seeing these issues reported for a long time now by some S2 Pro owners. ;-)

JimC is offline   Reply With Quote
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