We are not aware of Canon producing substandard product at any facility. We most certainly wouldreport poor quality if we encountered such. Having said that, we consumers are all aware of knockoffs, and certainly purses are not the only things thieves will copy. So as I said , if someone believes they have a substandard product then they should contact the manufacturer to see if their serial number is legit. If so then they need to work with the manufacturer for a satisfactory resolution. If the serial number is not legit then the owner of the camera should be in contact with their point of purchase and work with them.
Regarding posts here. We will not stand for personal insults between members. If we feel comments are non constructive we will take action.
We just received this official word from Canon:
"Manufacturing of the PowerShot S5 IS digital camera is currently carried out at two Canon factories, one in Japan and the other in China. The main reason for this is that worldwide demand for this model is extremely high, and the use of two factories helps Canon to increase its total manufacturing capacity, thereby accelerating the delivery of cameras to our customers. Our digital camera factory in China is called Canon Zhuhai, Inc., and it is located in Guangdong province on the Chinese mainland, not far from Hong Kong. Canon Zhuhai was established in 1990, and it produces not only compact digital cameras but also Canon laser beam printers, multifunction printers, and contact image sensors used in Canon scanners and multifunction devices. It is a thoroughly modern and up-to-date facility, and it is a proud member of the worldwide Canon group of companies.
PowerShot cameras manufactured at the Canon Zhuhai factory use exactly the same components, inside and out, as PowerShot cameras manufactured in Japan. Other than the country of origin nameplate on the bottom of the cameras, there is no difference whatsoever between the cameras we manufacture in Japan and the cameras we manufacture elsewhere, including those made at the Canon Zhuhai factory. "