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-   -   [Recovered Thread: 117102] (https://forums.steves-digicams.com/canon-21/%5Brecovered-thread-117102%5D-114324/)

JJ56 Feb 12, 2007 11:54 PM

Hey everyone, I have a big problem.
I just received my new S3IS and it doesn't work. When i turn it on i get an error message that says "lens error, restart camera". Every time i turn it off and then on, i keep getting this message.
I bought it new from ebay from an american dealer, i am located in Canada.
Does anyone know if I'm covered under warranty as a Canadian?

Needless to say i am very disappointed, i was so eager to using my new camera.

What can i do, anyne else experienced this kind of message and is there a quck solution to it or do i have to take it in for repairs?

thanks for the help.

Data Feb 13, 2007 10:18 AM

did you contact the seller?

I would send it back to him and have him refund my money.

if it came withwarranty it should say us and canada on the warranty card.

lancepauls Feb 23, 2007 11:10 PM

JJ56,

I have also experienced this error message many times. It started right out of the box but only under certain conditions. I have been using the camera but I get the error message sometimes when there is low light or I use the zoom slowly. I figure I'll have to send it back

I can't help you with the warranty question. Maybe the ebay person will help you out.

lancepauls


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