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Old Jan 24, 2005, 9:35 PM   #1
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I bought an S500 earlier this month and it prompts for date/time whenever I turn it on. It appears that the built-in battery is not charging/holding a charge. Any option short of returning it? Manuals don't seem to discuss replacement options for that battery.
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Old Jan 25, 2005, 1:08 AM   #2
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Be sure you've removed the plastic tab from the secondary battery. There's the primary battery you replace or recharge - but there's also a second battery in most Canon cameras - a silver or mercury button cell that lets the camera retain the date and image count, among other things.

And yes, if bought a second hand camera, that cell does die and need replacing after a few years.

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