Problem with Canon ZR10 tape compartment

[lforman]

Something is wrong with my camera. I was rewinding the tape when I received an Eject message. I ejected the tape, went to put it back in and now the tape compartment will not close.

I've tried it using the power supply and still no go.

I't makes a spinning noise.

Any ideas before I send it back to Cannon. Any ideas what the based fix rate is for Canon?

Lisa