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Old Dec 12, 2006, 9:32 AM   #1
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I've owned my Canon S2 for about 6 months and have not had any problems downloading any images. Yesterday I recorded several movies and photos, and downloaded most of them successfully into iPhoto. One of the videos did not download. I was able to download the file with Graphic Converter to my hard drive, but I could not open it with any applications (Quicktime, Graphic Converter, etc.). I get error messages that the file is corrupt.
The video plays fine inside the camera.

Any suggestions?

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Old Dec 13, 2006, 8:00 AM   #2
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You may want to try copying the file using a USB 2.0 Card Reader without using Canon's Software (in case the software is corrupting the file during the copy process).

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Old Dec 13, 2006, 8:31 AM   #3
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Thanks for the reply. I have used various methods to download the file, including using the card reader method, with the same results.
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Old Dec 13, 2006, 8:37 AM   #4
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Well... About the only solution that I can think of would be using a Video Capture Card in a PC (use the video output from the camera to the video input of a Graphics Card with the ability to capture from it's input), if the camera is the only device that seems to be able to play them.

If you can play it on the camera, then it should also send the same signal to it's video output.

There may be some utilities around to fix corrupted video. But, I'm not personally familiar with them (I don't use movie modes on any of my cameras).

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Old Dec 13, 2006, 9:03 AM   #5
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So you think this must be an anomaly? This isn't something you've seen as a recurring problem here?
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Old Dec 13, 2006, 9:48 AM   #6
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I don't read all of the posts. So, I haven't paid much attention to similar problems with video.

It could be a corrupted FAT (File Allocation Table) on the CompactFlash card causing the issue. It seems odd that the camera can still play the videos, though.

After you recover anything you want on the card, I'd make sure to format it using the camera's menus for format (not a PC) before using it again.

I do this prior to each use with all memory cards anyway (format a card using the camera's menus for format), just to insure that I always start out with a fresh File Allocation Table, just the way a camera expects it, since it's performing the format.

You may want to try some of the Image Recovery tools around and see if they can copy the file without corrupting it (and you'd want to use a card reader).

Here is a free tool:

http://www.cgsecurity.org/wiki/PhotoRec

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Old Dec 15, 2006, 1:15 AM   #7
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Edit it in the camera and save it as a new file.

James
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Old Dec 15, 2006, 1:15 AM   #8
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You might also try installing the canon software and use it to download.

James
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Old Dec 15, 2006, 9:08 AM   #9
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Thanks James! Trimming one frame and saving it as a new file in the camera fixed it. I should have thought of that.

Mark
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