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Old Sep 13, 2007, 10:29 AM   #1
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Looks like many of us (including myself) are experiencinga black LCD screen on an S2 IS. There is hundrets of postings at

http://www.**********************/digi....html?qid=3894

and some at

http://www.fixya.com/support/t158370-display_dark

.....hope it will help others to understand what's going on with their camera and "help" Canon to take full responsibility for every S2 IS with the black screen problem.
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Old Sep 15, 2007, 2:56 AM   #2
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i had that problem with my S1

I E-Mailed canon on the problem

and they fixed it for free even though i had the camera for 3+ years and it was also out of warranty

apparently the problem is very simple to fix but sorry i dont know how

contact Canon on it
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Old Oct 8, 2007, 2:43 PM   #3
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Hey Everyone,

First of All, please Don't Panic. The CCD ( sensor ) defect / Black screen of death problem is on the rise. Its becoming a common issue with the S2 IS owners. Send in the Camera with this completed form ( http://consumer.usa.canon.com/app/pdf/dealer/FSC.pdf )

Mailing Address
CANON FACTORY SERVICE CENTER
1440 CHASE AVENUE
Elk Grove Village, IL 60007
(630) 250-6500

Briefly explain the situation and request for a courtesy repair. Good news is that Canon is repairing the Problem at ZERO Charge.
I'm certain that in the next few months Canon would issue an Advisory for a product recall as in the case of S1 IS.

S2 IS is a beautiful camera and Canon's customer service is fabulous. Hence please don't spread negative stories about Canon.

Regards,

Varun
A Proud S2 IS owner
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Old Oct 14, 2007, 11:55 AM   #4
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kumarvarun wrote:
Quote:
Hey Everyone,

First of All, please Don't Panic. The CCD ( sensor ) defect / Black screen of death problem is on the rise. Its becoming a common issue with the S2 IS owners. Send in the Camera with this completed form ( http://consumer.usa.canon.com/app/pdf/dealer/FSC.pdf )

Mailing Address
CANON FACTORY SERVICE CENTER
1440 CHASE AVENUE
Elk Grove Village, IL 60007
(630) 250-6500

Briefly explain the situation and request for a courtesy repair. Good news is that Canon is repairing the Problem at ZERO Charge.
I'm certain that in the next few months Canon would issue an Advisory for a product recall as in the case of S1 IS.

S2 IS is a beautiful camera and Canon's customer service is fabulous. Hence please don't spread negative stories about Canon.

Regards,

Varun
A Proud S2 IS owner
Hi Varun; I also own an S2 IS and like it very much as a very amateur photographer. I live in Canada. Any word of the black screen recall coming to Canada.
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Old Oct 29, 2007, 1:55 PM   #5
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:sad:Hello; I am new to site; was reading about S2 IS with black lcd/view finder; I follow your advised call canon and explained problem. They would not fixed camera for free.

repair would cost 119.00 plus shipping or $179.00 for upgrade. I owned this camera for 1 1/2 year. I was very polite. Do you have any sugestions. Thank U.



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