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Old Mar 1, 2010, 3:52 PM   #1
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Hi, All,
Somehow, I'm having trouble getting started with a post, so if I'm doing this incorrectly, please help me out. I've used Steve's for reviews over the years, but never for the forums.
I have a Canon 850 IS that I really like. I'll be doing research for a newer camera by the summer, but rely on this one for daily use. I don't have time to do the research for a new camera at this point.
2 weeks ago, the on/off button began to malfunction. It's hard to get it to work to turn on or off the camera. Battery is fully charged. All other functions work well.
Unless someone has a solution, I may need to get it repaired. I'm trying to decide if it's worth it. Here's the main question I have: is the on/off button part of the motherboard or is it separate? In the former case, the repair would be considerably more expensive, since they would have to replace the motherboard!
I'd appreciate input.
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Old Mar 1, 2010, 4:00 PM   #2
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if you are planning on buying a new digicam by the summer. i would probably not spend any money on this camera. it is about a 3 year old model at this point, and is nearing the end of the normal lifespan for small digicams.

but if you do wish to have it repaired, the easiest thing to do is call canon tell them about the problem and ask for an estimate.

i can tell you from experience that canon is rather slow with repairs on their consumer digicams. it has taken almost 2 months before for my parents and friends who have sent in their small digicams for repair. completely opposite the experience i have seen from their higher end DSLR repair, which usually takes less than 2 weeks.
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Old Mar 1, 2010, 6:22 PM   #3
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Default re: 850 is on/off button problem

Thanks for the info. I had already called Canon. They gave me a price and said it would be about 2 weeks turn around time for the repair.
I then found a more local place that repairs all kinds of camera/tvs. Their turnaround time is definitely less; price is equivalent or less than Canon. However, they said the part acquisition would determine the price, whether the button was part of the motherboard or not. I'm trying to figure that part out. I doubt Canon would give me that answer.
Any idea?
We have several family events this spring, so I don't want to be without a camera while I'm researching. I spend time looking at options before buying.
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Old Mar 1, 2010, 7:40 PM   #4
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wish i could be more helpful for the technical question, but i am not really familiar with the innards of that camera.
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