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Old Jul 16, 2006, 12:07 AM   #1
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I've taken a 38 minute video and can't download it.* My card is a 2 gig.* What do I do?
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Old Jul 16, 2006, 12:37 AM   #2
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Thats very little information to go on.

What camera ? What type of card ?

Is it a direct connection camera-computer, or via card reader.

What kind of computer, Mac ? Pc? Amiga? :lol:

Running what operating system? XP, 2000, Me, 98SE,98FE,95, Os X?

What is the exact error given ?

Can you download photos? Have you downloaded videos before with success ?

Go one, not being psychic we are all dying to know the details ...

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Old Jul 16, 2006, 12:45 AM   #3
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The camera is a Canon Powershot S3IS and I'm using a 80X 2 gig SD Card. I tried downloading to a pc with Windows XPvia camera to USB Port. There are 10 items on the card and 8 of the 10 download. The item that won't download is 38 minutes. I also tried downloading on an I-Mac, OS X, using iphoto with USB cord. I don't have a card reader that will read this card.
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Old Jul 16, 2006, 12:57 AM   #4
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I don't receive an error message. When I begin to import the message reads "10 items to copy." It processes fora long time and then skips over the photos not downloadingbut doesn't ask if I want to skip the photo. The result is 8 clips. Which means I'm missing 2 of the long videos.

style="BACKGROUND-COLOR: #000000"I've repeated the download process and receive the same information on the PC and Mac.
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Old Jul 16, 2006, 10:21 AM   #5
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Your camera has a size limit of 1gb for movies... if you surpass that, the movie may end up corrupted and unreadable.
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Old Jul 21, 2006, 10:46 PM   #6
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This issue happened with my A620, and Canon's solution to the issue was to get a SD card reader.

According to Canon tech support, most Canon cameras are detected by XP as an imaging device (versus a storage device)... thus limiting larger meg files to transfer from the camera to PC using a USB cable. Also the Canon imaging software also doesn't want to transfer large movie files either.

So...get a good SD card reader and that should solve your problem.
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Old Jul 24, 2006, 10:14 AM   #7
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A friend had a reader large enough to transfer the file.* He actually put the disk in a palm pilot and transferred it that way.* Canon's response was the same - that I should transfer the information through a SD card reader.* The reader that I have would not recognize the file.* I will be shopping for a new reader.**Thanks for your response!!
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