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Old Aug 10, 2010, 10:24 PM   #1
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Default Casio EX-G1 problem - please help

I have just got a new G1, but note that I have to reset the date/time (as it is 1/1/09 00:00) every time after I took the battery out from the battery compartment. Is this normal? I thought I only need to do this date/time setting procedure once (i.e. the very first time when I turn the camera on).
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Old Aug 10, 2010, 11:13 PM   #2
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It sound like you need a bit of warranty repair. The date/time clock is designed to be powered by a small hearing aid size battery during the time a battery change is made. It sounds to me like you have had an early on failure of that little back-up battery.

If the camera is still under warranty, I would send it in so they can change that small back-up battery.

Sarah Joyce
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