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Old Dec 25, 2006, 7:02 PM   #1
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All of a sudden, I can't use the zoom lever or the Set button...it's a mystery to me. Maybe I'm overlooking something or maybe my camera is broken?

Has anyone else had or have this problem? Anyone know how to fix it?



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Old Dec 28, 2006, 6:07 AM   #2
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Sorry, I don't have your camera, it hasn't happened to me, and I haven't heard of this happening to others, but let's see.

As always, there are four possibilities:
- The camera is physically broken.
- The camera has locked up software-wise and just needs a reset or "reboot".
- You have inadvertedly set the camera to an operational state where the zoom and set buttons do not do anything. (The "off" state is one trivial example here. :lol: But maybe there is e.g. a voice recording state for which this also holds true?!)
- A combination of the above.

Have you done everything to sort out the 2nd and 3rd possibilities? Did you remove the battery and leave it out for a couple of minutes? Does the camera function as normal otherwise?

Good luck!
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Old Dec 29, 2006, 1:34 AM   #3
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The camera works perfectly fine otherwise. I read up the manual and it said buttons can become dysfunctional from electrical surges when plugged into the computer or charger. Fantabulous, my camera gets damaged by it's own hardware? :? The solution to that was also, as you said, to remove the battery and I did so. It's still acting funky and there's not a nic on it, meaning of course, I've yet to drop it and let it have a hefty fall.

I may exchange it from Costco (the magic of returns?) for another, I have no idea why it's happening. I'll give another go at fixing it though.

Thank you.

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Old Jan 1, 2007, 7:21 PM   #4
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I just had the same thing happen with my Casio Exilim EX-Z850. I received it as a gift for Christmas and the set button and zoom button no longer work on it as of New Year's Eve. I put it in its cradle and viewed some pictures on the TV with it and later that evening, I tried to use it and the zoom and set button were both not working. Do you have any idea what it could be.Please help. Thanks
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Old Feb 6, 2007, 12:18 PM   #5
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I have the Exilim 7.1 MP version, same problem. I was actually zooming when this happened. Otherwise the camera was fine. As it was under warranty, I sent it into the New Jersey rapair center for an estimate, and they claimed it was out of warranty. Estimate? 91.00

I believe the solution to this problem is to not buy a casio product. They just left a very bad taste in my mouth.

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