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TD Cole Jan 22, 2011 10:56 PM

Inbox problem
Hi there
I'm having a problem with the inbox I can't mark as read etc just shows I have the same amount of unread messages everytime. I've tried in FF and Opera with no luck. Any solution ?
Thanks a lot ;)

JimC Jan 23, 2011 10:36 AM

If you go to your inbox, you'll see a check box in the top right hand corner of the messages list that will select all of the messages on the current page. Then, you can use the "Mark Selected Messages as Read" choice you'll find in the drop down list at the bottom right of the page to mark them as Read.

But, the box at the top you check to select messages only selects the messages on the current page. So, you'll need go through all of the inbox pages, select them, and mark them as read before the counter will go back down. Chances are, some of the older messages were never marked as read causing the issue you're seeing.

TD Cole Jan 23, 2011 1:20 PM

Thanks Jim :)

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