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Old Aug 2, 2003, 6:24 PM   #1
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I have a question for all hiti 630ps owners. i am trying to install the printer in windows xp it keeps telling me that the drivers are not installed. Have tried from the cd and the update download, still no luck. I have been working with hiti on this problem. does anyone have any ideas? Thanks if you can help.
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Old Aug 4, 2003, 8:55 AM   #2
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I have the 630ps and also run XP. I installed the software and drivers, restarted windows, turned on the printer, connected the USB cable and the printer was recognized by XP.

You can right click my computer, click on protperties, click on the hardware tab, click on device manager and click on the USB hub and remove the device. Restart the computer then check the device manager.

Have you tried another cable or USB port?
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