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Old Jun 4, 2011, 12:26 PM   #1
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Default HS20EXR - do I have a problem here?

When I turn the camera on it seems to take about 20 seconds before I can take a picture. I have new batteries. This seems way too long.

Is this just how long it should take?
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Old Jun 4, 2011, 1:06 PM   #2
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Whoa! You do, indeed, have a problem. Normal start time for me is under a second.
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Old Jun 4, 2011, 1:27 PM   #3
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That's what I thought. I guess I need to send to Fuji for repair or exchange. My only problem is I need the camera back by June 16, for my sisters wedding.
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Old Jun 4, 2011, 1:29 PM   #4
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Was the problem from before, or this is the first time? Try resetting the camera to factory default and switch it off, remove the batteries. Put new batteries and try again.

May be it helps.
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Old Jun 4, 2011, 2:02 PM   #5
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This is new problem. I tried all those other things (batteries, reset).
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Old Jun 4, 2011, 2:38 PM   #6
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Then it looks like some kind of issue with the camera. I suggest you should contact the service people.
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Old Jun 4, 2011, 3:09 PM   #7
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But from talking to their service people I have an issue and don't really want to send it in unless I have to as they are telling me they first need to look at it and see if I am the issue or if it is the camera that is the issue then if it is the camera they will repair it which could take up to 2 weeks to turn it around....... I use my camera for work and don;t really want to loose it for that long.

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Old Jun 4, 2011, 3:10 PM   #8
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Oh by the way my camera starts up in under 5 seconds....... unless the batteries are almost dead then it takes 10 to 12 seconds......

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Old Jun 4, 2011, 3:37 PM   #9
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Thanks! I am sending this back on Monday.
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Old Jun 5, 2011, 8:35 AM   #10
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Try formatting your memory card using the camera, make sure you have backed up your pictures first though.
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