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Old Dec 27, 2012, 6:18 PM   #1
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Default hs30 exr, does it sound like a problem?

Hello,

I just purchased the hs30 exr. I'm having a problem, when I zoom in and and zoom back out it will not refocus unless I turn the camera off and then back on. I have also had times were I turn the camera on and I have the message "focus error" and I have to turn it off and turn it back on numerous times for the message to go away. Has anyone encountered these problems with their fujifilm cameras and what did you do to fix them?

Any suggestions would be greatly appreciated. Thanks.
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Old Dec 28, 2012, 5:04 PM   #2
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Default Sounds like a problem

I've had my HS30exr since early October and have never encountered that problem one time. Sounds like the lens may not be centered, I would return the camera for a new one. I hope you are still within the first 30 days, if not, it should be covered by the 1-year warranty from Fujifilm. Good luck! By the way, the camera works great and takes really great photos.
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Old Dec 29, 2012, 12:01 PM   #3
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Quote:
Originally Posted by foleyfotos View Post
I've had my HS30exr since early October and have never encountered that problem one time. Sounds like the lens may not be centered, I would return the camera for a new one. I hope you are still within the first 30 days, if not, it should be covered by the 1-year warranty from Fujifilm. Good luck! By the way, the camera works great and takes really great photos.
Thank you for the input! I sent it back and should be receiving a new one this week! I can't wait to start taking pictures with it.
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