Steve'sDigicams

Dano · Mar 30, 2003, 9:27 PM

I'm having a problem downloading a movie from my G3 to my computer. Pictures download just fine, but the Zoom Browser software gives me an error message when it reaches the movie.

Does anyone know what the problem is?

Mike_PEAT · Mar 31, 2003, 2:23 AM

Does your camera appear on the computer as an external drive (another drive letter appears)? If so, just use Windows Explorer to copy the files from the camera to your computer.

You can also try loading your camera's software again.

Dano · Apr 1, 2003, 12:26 PM

Thanks, Mike.

All the pictures download properly. It's only the video that gets blocked, everything else works fine. I'm using Windows ME, might that have something to do with it?

Dan

Mike_PEAT · Apr 1, 2003, 12:48 PM

Please read the reply and try it before replying. I asked you if you could use Windows Explorer to download the movie clips. With most of the cameras out there it's easier download from the camera with Windows Expolorer (IF the camera appears as a drive letter on the computer). I never touched the software that came with my camera.

Mar 30, 2003, 9:27 PM	#1
Dano Member Join Date: Oct 2002 Posts: 86	G3 Movie Download Problem I'm having a problem downloading a movie from my G3 to my computer. Pictures download just fine, but the Zoom Browser software gives me an error message when it reaches the movie. Does anyone know what the problem is?

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Mar 31, 2003, 2:23 AM	#2
Mike_PEAT Senior Member Join Date: Aug 2002 Posts: 1,910	Does your camera appear on the computer as an external drive (another drive letter appears)? If so, just use Windows Explorer to copy the files from the camera to your computer. You can also try loading your camera's software again.

Apr 1, 2003, 12:26 PM	#3
Dano Member Join Date: Oct 2002 Posts: 86	Thanks, Mike. All the pictures download properly. It's only the video that gets blocked, everything else works fine. I'm using Windows ME, might that have something to do with it? Dan

Apr 1, 2003, 12:48 PM	#4
Mike_PEAT Senior Member Join Date: Aug 2002 Posts: 1,910	Please read the reply and try it before replying. I asked you if you could use Windows Explorer to download the movie clips. With most of the cameras out there it's easier download from the camera with Windows Expolorer (IF the camera appears as a drive letter on the computer). I never touched the software that came with my camera.