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James4141 Apr 22, 2005 6:15 PM

I have just bought a Fuji E550 and the camera seems to work well. The problem I have is with FinePixViewer. Its installation was difficult (Windows XP) with an error message at the stage for MicroStaff WinaspI installation (whatever that does?)

Windows Explorer seems to find the camera on Drive F but I cannot consistently copy files that way. (Sometimes it works , sometimes it says "cannot read".) The Finepixviewer won't upload pictures automatically as it should and even when it "sees" the camera as Drive F, it either disappears after 20 seconds or says it cannot read from that folder.

My previous camera still operates and uploads properly on its system soI don't think the computer is at fault. Does any body else have a similar problem or have I just got a "dodgy" copy of the software? I'm trying to seek help from the supplier and Fuji but no joy so far.

Thanks for any help you can give!


James4141 Apr 22, 2005 6:16 PM

P.S. to my above message - I have tried re-installing 5 times!!


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