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Old Jun 18, 2003, 7:19 AM   #1
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Default Problems with my camera

Hi,

I have a couple of questions about my new SONY DSC-P72.

First, I have taken about 160 pictures with this camera over the past 2 months and about 2 out of these 160 cannot be viewed using windows XP. The thumbnail view in the folder is OK but if I click on the thumbnail the image fails to load. Is this usual with digital photography that some images just don't "come out".

My second question is to do with downloading images to my PC. On 2 occasions I have had real trouble downloading. I connect the camera via the USB to the PC. The PC sees the memory card but sometimes cannot see the folders within the memory stick.
On Sunday I managed to download 3 images before an error occured - "Cyclic Redundancy Check failure". After this error I could no longer view the images stored on the memory stick. After about 30 minutes of disconnecting the USB and switching the camera on and off suddenly I could view and copy the images across.
This is most frustrating! Has anybody else had these problems? I don't know if the problem is the PC (windows XP), the USB cable, the camera or the memory stick! - Please advise,
Thanks in advance,
Pete.
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Old Jun 18, 2003, 11:34 AM   #2
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Leave your camera connected to the pc and do windows updates. Also check the Sony site for driver updates. Reformat the media, do not erase, in the camera. "Cyclic Redundancy Check failure". errors usually indicate a problem with memory stick format or the stick.
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Old Jun 19, 2003, 3:47 AM   #3
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Thanks for the tips.

I will try these and see if there's an improvement.

Pete.
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