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Old Apr 13, 2008, 2:51 PM   #1
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I have a problem with Canon Zoom Browser software.

About 4 years ago I purchased a Canon G5 camera. This came with the Canon Utilities Zoom Browser software for downloading the pictures from the camera onto the computer/laptop in JPG - RAW files etc etc.

My laptop (3 years old)developed a hard drive problem and I decided to replace it with a new laptop. Last week I purchased a Toshiba -AMDX64 dual core laptop with windows Vista.

I have been trying to load the Canon software that came with my G5 but I keep getting a message that it will not accept some of the drivers because of an encryption signature discrepency that either Vista or the AMD64 will not accept.

I had no problem loading this software on my previous computer/laptop running windows XP. I have checked on Canon's website but to be honest I don't know what I should be looking for.

Has anyone experienced loading Canon software on todays computers running Vista etc and can you put me in the right direction of what I need to do?

Thanks for your time.

Regards Jimboy
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Old Apr 13, 2008, 3:04 PM   #2
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Vista is the problem...don't get me started...

Go to the Canon site and download the software update:

http://www.usa.canon.com/consumer/co...nloadDetailAct

I hope it works for you.

Good luck.

the Hun

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Old Apr 13, 2008, 3:32 PM   #3
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Ok sorted now. ... Thanks Very muchfor your help.
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