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Old Apr 22, 2008, 11:48 PM   #1
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Because questions of reputable and not-so-reputable dealters often come up in this forum, I thought I'd share an experience with Cameta Auctions, the large ebay seller.

I purchashed a Pentax K20d DSLR off ebay from Cameta. It proved to have a defective shutter. I called the company, got authorization to return it, and sent it out FedEx last week. According to tracking info, it arrived at Cameta about 8:00 Monday morning. UPS tracking shows that a replacement was on its way to me within a couple of hours of its receipt in New York. I was impressed by the speed and professionalism of the way they handled the problem. Cameta went up a couple of notches in my book.

Now I can't wait to get my camera, lol.
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Old Apr 23, 2008, 8:51 PM   #2
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Too bad about the shutter, but it sounds as if their customer service people are really on the ball. It really takes the edge off a bad experience when a vendor is that responsive. Thanks for sharing the information.

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