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Old Nov 29, 2009, 11:05 AM   #1
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Default Does anyone know what's happening in this picture?

My father is having issues with his Canon XTi where the bottom half of some photos are extremely discolored. I don't think it's happening every time, but often enough to cause a problem.

I'm not in close proximity so I can't physically check out his camera at the moment, and I'm not sure how to help him over the phone. To make it even more complicated, my father knows zero about cameras and photography. He bought the XTi a number of years ago on a whim and hasn't taken it off the auto setting since. And whenever we do visit together, I try to at least adjust settings for him regarding picture size and quality, etc., but it doesn't take him long to change them again by accident.

To my knowledge he's using whatever external flash the salesman talked him into buying.

Any thoughts? Thanks in advance.
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Last edited by Boldstar; Nov 29, 2009 at 11:11 AM.
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Old Nov 29, 2009, 11:34 AM   #2
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i had something very similar with a canon powershot, in my case it was the ccd sensor, i knew it was the sensor because even when looking at the live view before taking the picture it looked like the above. i dont think the Canon XTi has a live view does it? so that would be hard to check, however people have posted similar pics to this on here before and its turned out to be the memory card corupting the photo data, so first off id get him to try a different memory card and see how it goes.
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Old Nov 29, 2009, 11:42 AM   #3
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No, the XTi does not have live-view. But thanks for the tip... I'll suggest that he start by trying out a new CF card.
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Old Nov 29, 2009, 1:28 PM   #4
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yea, that would be my first pass. try a new card, if that doesn't fix it, send it back to canon.
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Old Nov 30, 2009, 2:54 AM   #5
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Also check the cable and/or card reader that he is using to get the images off the camera.

Best thing would be to get a new card + card reader.

I once saw similar random corruption from a bad card reader.
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