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Old May 12, 2010, 12:27 PM   #11
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One more question...

Do you have the original hard drive?
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Old May 12, 2010, 12:30 PM   #12
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Its on a
dvd
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Old May 12, 2010, 12:31 PM   #13
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Original Hard drive? I think it is the original they didn't install a new one
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Old May 12, 2010, 12:33 PM   #14
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Then, the DVD probably contains only files they they were able to recover, limiting your options.

Do you have the original hard drive (I'm assuming it was replaced, since it was a drive problem)?

If so, you may be able to get your photos back, as long as they didn't mess it up with their recovery attempts. There are some very good utilities around for that purpose, so you can make a sector by sector disk image copy of a drive, then run recovery utilities against that disk image backup (versus trying to run them against a drive with "hard" errors.
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Old May 12, 2010, 12:34 PM   #15
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Quote:
Originally Posted by squidbitz View Post
Original Hard drive? I think it is the original they didn't install a new one
OK....

But, without knowing what they did to it (or having access to a full disk image backup), your recovery chances may be slim (since if they reinstalled the OS on the same drive you had a problem with, it probably overwrote most of your images).

Do you have a backup drive of some type (USB attached, etc.)? You'll need another drive to use utilities to see if any recoverable images are on the existing drive (you'll want to save them to a different drive than they're being recovered from).
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Old May 12, 2010, 12:38 PM   #16
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there is a backup now, not when the problem occured
I am thinking that they did overwrite the images since they are not in any file I can find, at least not under any file name I recognize
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Old May 12, 2010, 12:40 PM   #17
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Files that you can see in directory listings are not important, as those are only files contained in Allocation Tables, which are only indexes to where files are stored (versus actual data that may still be on that drive).

Do you have a USB attached drive (or another internal drive) with space on it that could be used to save any recovered images to?
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Old May 12, 2010, 12:42 PM   #18
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yes i have an external
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Old May 12, 2010, 12:45 PM   #19
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How much free space is on that external drive, and what size is the drive in the PC that has issues (not how much is used, but it's total size)?
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Old May 12, 2010, 12:49 PM   #20
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for size you want the ram?
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