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Old Jul 5, 2013, 1:18 AM   #1
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Default Why is IP address banned?

I just went to this site yesterday from another computer. I don't understand why there is a note saying that the IP address is banned and there is a space for writing to the administrator. Why would my IP address be banned when I wasn't on this site for quite some time now? I did inquire from the administrator, but so far I got no reply. Does anyone know why this happens? Thank you.
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Old Jul 5, 2013, 6:19 AM   #2
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When we get repeat Spam from the same IP Address from more than one member name, we'll sometimes block it so that the spam doesn't continue.

What happens is that someone will register multiple member names using different e-mail addresses for the purpose of spamming. Sometimes they'll even start posts asking questions and answer them (using a different member name) with links to a product solution they're promoting, with the posts coming from the same IP address.

It never ceases to amaze me what people will stoop to in order to try and promote their products and services.

It looks like you've posted from 17 different IP addresses in the past. Many of them are from the same Internet Service Provider. So, you may have been trying to post from a dynamically assigned address that was previously used by a spammer and got the block message. IOW, the IP address that was assigned to the PC you were using yesterday was probably assigned to another PC somewhere that was being used to post spam here in the past.

My apologies. If you can send me a PM with the IP address you have a problem with, I can try to remove it from our ban list for you (if it's the same one, since it may be changing each time you use the PC in some cases).

There are a number of sites that will tell you the IP address you're posting from. For example, this one:

http://www.whatismyip.com/

If you still see a problem the next time you use the other PC, just send a PM to JimC (me) with the problem IP address and I'll remove it from the block list.
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Old Jul 6, 2013, 2:25 AM   #3
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punch your IP address into http://www.stopforumspam.com and this will tell you everything you want to know about who is spamming from what IP address..

The Asians it seems have cornered the market on fake IP's and IP replicators.

A long time ago I use to be a security systems specialist... now a days I am just a security guard... LOL less stress where I work now
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Old Jul 8, 2013, 7:51 AM   #4
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"punch your IP address into http://www.stopforumspam.com and this will tell you everything you want to know about who is spamming from what IP address.. "
Nice tip, thanks for posting the link.
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Old Jul 10, 2013, 8:30 PM   #5
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Hi, thanks for your reply. I received your reply which was directed to my email a few days back. I tried to email back but I have no idea if you received it. I also tried to forward my email thru the 'ask admin' link yesterday but I don't know if it's being received as I got no reply.

A summary of my email.. I didn't do any spamming. I am not selling anything and I haven't been to this site for quite some time. So I can't imagine how I could have posted at 17 IP address. This information is actually worrisome. I'm not a technical person and I just do basic browsing and emailing. Does it mean someone is using my IP address? I have no idea how this happens. This is the first time I encountered this.

I went to the site you mentioned and it indicated that my IP address is [removed by moderator]. I hope I'm not putting myself in trouble for sending my IP address. I don't even know if this the kind where people warn against giving passwords or
accounts.

I'm sorry if this multiple posting (not by me) caused your forum or your site trouble. I have no idea how it happend. If you know how I can solve
this from happening again, please help me. I hope that you'd be able to lift this ban so I can log in again. Thank you.
Hoping to solve this soon.

PS. I tried to enter my banned IP address under the search in Stop Spam website. But it came out as "0 entries". So does it mean it's not listed?

Last edited by wanderintraveler; Jul 10, 2013 at 8:42 PM.
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Old Jul 10, 2013, 9:27 PM   #6
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I believe that what JimC is saying is that your ISP is assigning you different IP addresses at different times, so that you have had as many as 17 that have been recorded here. This is not unusual - ISPs have blocks of IP addresses assigned to them, and they re-use them dynamically. Each time you disconnect, your IP address goes back into the pool, and may be assigned to someone else, and you may get a different one when you re connect, unless you are given a fixed IP address by your ISP, which is unusual.
So, at some time, the IP address you were assigned, was, at a different time, given to someone who it seems, was a spammer, and you got blocked as a result.

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Old Jul 11, 2013, 3:07 AM   #7
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I have a client that gets a new IP address from Verizon every 17 minutes, like clockwork. Somewhere in there, one of them was bound to be issued to a spammer.
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Old Jul 11, 2013, 12:03 PM   #8
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Quote:
Originally Posted by wanderintraveler View Post
Hi, thanks for your reply. I received your reply which was directed to my email a few days back. I tried to email back but I have no idea if you received it. I also tried to forward my email thru the 'ask admin' link yesterday but I don't know if it's being received as I got no reply.

A summary of my email.. I didn't do any spamming. I am not selling anything and I haven't been to this site for quite some time. So I can't imagine how I could have posted at 17 IP address. This information is actually worrisome. I'm not a technical person and I just do basic browsing and emailing. Does it mean someone is using my IP address? I have no idea how this happens. This is the first time I encountered this.
You've posted from 17 different IP Addresses from one of the Internet Service Providers you use. It's probably dynamically assigning them (so you may get a different IP address assigned from time to time).

That was not the ISP the block was with (addresses associated with the ISP assigning the address to the PC you're having issues with is where the problem was).

Quote:
I went to the site you mentioned and it indicated that my IP address is [removed for privacy purposes] I hope I'm not putting myself in trouble for sending my IP address. I don't even know if this the kind where people warn against giving passwords or
accounts.
That's why I suggested sending it to me via PM (Private Message) in my first post to this thread (which you've never done). ;-)

I maintain the block list in the forums software (and have for a number of years), and the site tech staff may be checking router block lists instead. Send me a PM (Private Message) if it happens again.

Nah.. it's usually not a problem letting others know what it is. But, I'd probably try to keep it private anyway (just in case someone decides to try connecting to it and bypass any firewall you have and look for open ports). So, I've removed the address from your posts here.

Quote:
I'm sorry if this multiple posting (not by me) caused your forum or your site trouble. I have no idea how it happend. If you know how I can solve
this from happening again, please help me. I hope that you'd be able to lift this ban so I can log in again. Thank you.
Hoping to solve this soon.

PS. I tried to enter my banned IP address under the search in Stop Spam website. But it came out as "0 entries". So does it mean it's not listed?
That site ( http://www.stopforumspam ) has nothing to do with our IP block list. It's a third party site that maintains list of spammers. I use it on a regular basis to check out suspected spam posts. But, the addresses on that site had nothing to do with your issue (and their list has nothing to do with our internal block list).

We maintain our own block list internally to our forums software. Again, that's why I suggested you send me (JimC) the IP address via a PM (Private Message) here so I could check it.

Anyway, I found the problem. I had previously blocked a range of IP address from that ISP after seeing a lot of spam posts from multiple IP addresses, and unfortunately, the IP address you're having a problem with was within that range. You had not previously used that IP address to post here, and I didn't find any members (other than spammers) using anything within that range at the time I setup the IP address range block.

IOW, the problem had nothing to do with receiving spam from your PC's IP address (the one you're reporting issues with). It's never been used to post here before by you or anyone else. It just happened to fall within a range of blocked IP addresses (because I was seeing a lot of spam coming from multiple IP addresses that are close to yours). That happens from time to time (rarely though), where I'll see a lot of spammers joining from IP addresses within the same range, and I'll end up blocking an entire range of addresses from a given ISP to stop the spam from them (as spammers keep using different addresses to get around specific IP address blocks), when we don't have any legitimate members that have been using IP addresses within that range (as was the case here, as you had never used the IP address with the problem to post here before).

I've removed the block for that IP address range. So, the PC you were having issues with should be able to connect here now.

My apologies for the inconvenience. If it happens again in the future (and it probably won't, since I rarely block a range of IP addresses like that), please send me a PM with the IP address of the PC having a problem (click on my member name by any of my posts here, use the Send private message to JimC choice you'll see), as I requested in my reply when you started this thread:

http://forums.steves-digicams.com/se...archid=1315145

That way (send me a PM), I'll get it immediately (versus using e-mails that need to go through our site tech staff first, as I maintain the forums software IP address blocks). That will eliminate confusion on what's causing the block and save time resolving a forums specific issue.

Thanks (and again, my apologies for the inconvenience).
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Old Jul 12, 2013, 1:58 AM   #9
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Hi. I will check it out if it works when I get home which is where the banned IP is.

This may seem like a stupid question. Pardon me, but how do I PM? As soon as I click on the 'Forum' button, I already have the message that my IP address is banned and so I can't get in. That's why I wasn't able to PM you and instead I replied back to the email not thinking that it may also be blocked because of the IP address. Can I PM from the Home page? How?

I'm obviously low risk here. :-) I don't know much about computers to do this spamming thing nor understand this IP address.

Thanks for unblocking.
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Old Jul 12, 2013, 9:30 AM   #10
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Yea... you'd have to do it from a PC that uses an IP address that isn't blocked (as you did using your other PC to post in this thread). That would save time (sending it to me directly) versus it needing to go through the Internet Brands (our parent company) Tech Staff first (where the e-mails go) in the event of a forums specific problem, since I maintain the IP block list internal to our forums software.

But, you shouldn't have any more issues, as it's rare that I block a range of IP Addresses like the block that caused your issues (and that block has been removed now).

What happens is that I'll see a lot of members joining and posting spam using IP addresses from the same provider on rare occasions. I then check to see if we have any legitimate members that have posted from any of the IP addresses in the same range as the spammers are using (I can look up members that way using a partial IP address for search purposes). If not (no legitimate members using an IP address within that range), then rather than block each IP address individually, I can block an entire range of IP addresses to stop the spam from those addresses.

But, because you had never posted here before using the IP address with the problem, I didn't realize we had any members that needed one of the addresses within the blocked range.

Again, my apologies for the inconvenience (and you should have no further problems getting to the forums from that address now that I've removed the block causing your issue).
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