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Old Nov 25, 2013, 9:11 AM   #1
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Default Dark spots on my pictures

I have a digital point and shoot that's about a year old-a Lumix/Panasonic DMCZS5- and there are spots/shadows when I preview and when I have photos printed. Always in the same place. Does this mean dirt somehow got in and I need to have it cleaned?
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Old Nov 25, 2013, 9:26 AM   #2
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That's what it sounds like. The fact that the dark spots appear in the same place on every image means that there's something in the camera that's causing them.
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Old Nov 25, 2013, 3:47 PM   #3
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G'day SJ

As TC says - yes it's dust.
As the zoom lens goes in & out it sometimes has the habit of sucking air & dust into the camera. It 'shouldn't' happen but is not unheard of

If you return the camera to the shop for a warranty claim it should go thru easily
ps- there are other posts here about dust issues in fixed-lens cameras
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Old Nov 26, 2013, 6:52 PM   #4
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I'm probably past the warranty period.
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Old Nov 27, 2013, 5:43 AM   #5
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Sadly,these cases are becoming a bit of a "Panny" problem... seemingly becoming more frequent...
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Old Nov 27, 2013, 8:24 AM   #6
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Since these spots don't go away on their own, and I suspect that cleaning is cheaper than replacing, if you have no other complaints about your ZS5, I suggest you check with Panasonic to see how much they charge to clean it.
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Old Nov 27, 2013, 3:09 PM   #7
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G'day SJ

Regardless of whether it's in or out of warranty, this is such a common issue at the moment across Panasonic cameras that I'd push Panny for a 'free' repair job

I don't know what area you live in, but most jurisdictions have basic consumer laws regarding a product being "fit for the service it was intended for"

As 9 of the 10 main camera makers don't appear to have this issue and that panny as #10 seem to have more than their fair share, it seems to me that it is a panny design or manufacture issue - therefore it fails the 'fit-for-service' model

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Old Nov 28, 2013, 3:37 PM   #8
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Ok-I'll try with Panasonic. The local camera store quoted me $75-$100 to clean so I've been looking at new cameras in the $110-140 range.
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Old Dec 6, 2013, 8:32 PM   #9
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Panasonic will do nothing.
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Old Dec 7, 2013, 6:20 AM   #10
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That sucks. You might try one of the larger camera retailers in your area.
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