Go Back   Steve's Digicams Forums > Digital Cameras (Point and Shoot) > Hybrid Still/Movie/MP3 Digicams

Reply
 
Thread Tools Search this Thread
Old Sep 28, 2006, 6:14 AM   #1
Moderator
 
fishycomics's Avatar
 
Join Date: Jul 2005
Location: NYC NY
Posts: 9,621
Default

I never used my name and they call me a PAco? hmm wonder if that is Sir?



Dear Paco,

Aiptek hasn't been providing the function for user to update new firmware.

The relevant update driver and e-manual, which can be found at AIPTEK website




http://www.aiptek.com.tw/english/service/service.htm



Best Regards,

AIPTEK International Inc.

Customer Service Center



fishycomics is offline   Reply With Quote
Sponsored Links
Old Sep 28, 2006, 9:58 PM   #2
Senior Member
 
Join Date: Jul 2006
Posts: 2,084
Default

Maybe they think the USA is part of Latin America LOL and assume everyone is called Paco!

I wonder why they don't provide firmware updates as some other companies do?

I guess they are too afraid of a support deluge from people who might not be technically able?

On the other hand, if there is a serious issue with a device, in my opinion, they are obligated to provide a firmware update to fix it under warranty. The alternative would be for us to return the devices, which is a waste of our time and theirs, not to mention the cost of shipping.

rgvcam is offline   Reply With Quote
Old Sep 29, 2006, 6:38 AM   #3
Moderator
 
fishycomics's Avatar
 
Join Date: Jul 2005
Location: NYC NY
Posts: 9,621
Default

IfI remember correctly I suggested why not a CDR with upgraded firmware

Mustek sent out a letter in the box that

1 autofocus lock is fixed?

for the 5500 dv model.


fishycomics is offline   Reply With Quote
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -5. The time now is 3:36 AM.