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Old Oct 16, 2006, 1:32 AM   #1
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Good day everybody,

I am using Grandvision J9(just got it couple months ago) and I have a problem with it. I wonder if anyone has the same problem and can share solution with me.

Sometime when I record video and when I press stop recording... the camera seems to freeze(hang). I have to off it and on again. Then the video that I recorded just now give me "File Error" and cannot be open. I have lost some precious moments that I have taken .

:?I couldn't figure out how it happen, as sometime it is alright, and sometime get error.

At first, I thought it is due to I use zoom while videoing... but later, I also get error even I didn't use zom.

I am at lostwondering what causes the problem. It is due to camera problem or SD card problem? I have spare battery and I have tried it, still same problem occurs. But I don't have a spare SD card to try.

Has anyone experience the same problem?






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Old Oct 16, 2006, 8:31 AM   #2
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1. you may need to save the currupted file and other files on the camera to a pc.

2. reformat sd card in the pc fat32 if , not fat, reformat not one time but a few.

3. w/o any external memory set camera to default by going through the settings., andformat internal memory, reformat internal again 2,3, times, as well as default.

4. test out camera, if it happens take all batteries out let sit for a long time,

contact the supplier or support team andsee if they have the Firmw \ware of that hybrid, it may have been currupted

some say hybrids cannot get viruses, not true.

a\the file you have may be retrieved, if you have the proper softwr\are,, and the money.

so do not delete or toss the\at currupted file out

do a search and wait for thatresponse possably someone on the WWW can help you.
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Old Oct 16, 2006, 7:13 PM   #3
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Thanks Fishycomics,

I will try to reformat the SD card.




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Old Oct 20, 2006, 1:27 AM   #4
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Hi Fishycomics,

I have look into reformat SD card.

I would like to confirm if the way I think is correct before I proceed.

Steps :

1. Plug the camera to PC

2. Go to My computer

3. Select Removable Disk(i.e. SD card)

4. Right click and select Format....

5. Select Fat32 and proceed to format

Did I got it right?

As per your advise, I should repeat this for a few times.

Look forward to hear from you.

Have a great day.

Best regards,

Julie
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Old Oct 20, 2006, 7:17 AM   #5
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aiptek recommends FAT not fat 32

I have had a problem with my Hybrid the zoom dissapeared. so in order forme to bring it back what I did that may help you as well was

1 remove battery for a few minutes.

2. replaced in camera, and wen to format, then default

defaulted camera

3 and I was back in bussiness.

if you have a codec problem you may need to reload the driver or Update Windows media player.

if you currupted thesd card , the only other thing I can think of is a question

If you let the battery run down low? and it shut offwhile in record bye bye file no auto record stop

if the battery was removed on record as well.

after you finisshed saving to Pc then try it. and do some tests with the internal memeory, then the sd card. good luck
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