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Old Nov 30, 2008, 6:42 PM   #1
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Hey Folks.

Looking for some help here.

I took this camera (Jazz HDV178) on vacation recently and near the end of my last week it messed up on me. The screen has totally changed and become all fuzzy.

I think it might have got some bad voltage or something. I went on vacation out of North America.

Anyways, I went to the Jazz website, but found no way to contact them.

I'm assuming there is warranty coverage for this camera? It says it was made in 2008-05 on the camera.

I got it as a gift earlier, so I can't go to the store either to replace it.

Anyone know if there is a way to contact the jazz company?
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Old Nov 30, 2008, 7:19 PM   #2
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There should be a warranty certificate that came with it, that has the address to send it to. Unfortunately they also say you have to mail $30 to cover costs.
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Old Nov 30, 2008, 7:20 PM   #3
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If there's any warranty associated with Jazzcameras.com, it's not on the Web site:

http://www.jazzcameras.com

Aiptek -- in contrast -- offers a pretty good warranty:

http://www.aiptek.com/forms/warranty-form.aspx

"At Aiptek, we provide Warranty Service for all our products that were purchased at an authorized retailer and are under the 1 year manufacturer's warranty."
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Old Nov 30, 2008, 9:39 PM   #4
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The Jazz Camera has a 1 year limited warranty
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