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Old May 15, 2004, 10:43 AM   #1
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videobruce's Avatar
Join Date: Dec 2003
Posts: 178

I hated to use the word 'problem' in the subject line.
I 'm having a issue with this scanner. After a number of scans when another photo is inserted, the scanner reconices it, pulls it it part way then sits there. It won't scan the photo as if it was waiting for something. The program isn't locked up, I reject the photo, reinsert it again and the same thing happens.
I have to close the program via Task Manager since closing it by the check box doesn't work. The program shows running in Task Manager BTW, NOT 'not responding'!

It has asked me to do a calibration a couple of times which I will do, but then it askes again when this situation happens.

It almost seems as the syatem is bogged down and can't handle the request or the memory/HDD is full and there isn't any space for the data.

Any ideas?

Running 2k/sp4
512MB PC2700
80GB & 120GB HDD's
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Old Jun 5, 2004, 5:02 AM   #2
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Join Date: Jun 2004
Posts: 20

Run the hardware test and see if the motors etc pass. Then reinstall the software over the top of evrythijng. I have sometimes had to do that with mine.
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