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Old Jun 15, 2007, 1:24 AM   #1
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Join Date: Dec 2005
Posts: 6

Maybe someone can help me. Just bought this about 4 weeks ago, got around to setting it up about a week later, made the mistake of throwing away the packaging. The software doesn't work. Was on the phone with a customer service guy for 2 hours, he got a new version downloaded over the internet for me, but was unable to get it to run. It seems to be on my computer now, but not workable. I'm supposed to call back tonight, with a case number for my problem, but I'm not optomistic about the problem being fixed. I should have saved the box and returned it (to Staples) within the 15 day period. Am I stuck? Anyone have any suggestions?
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