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Old Feb 24, 2011, 4:14 PM   #1
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Default Polaroid Sprintscan 120 (Microtek 120tf) Feed Problems

Dear All,

I have just purchased a used Polaroid Sprintscan 120 scanner. After some tweeking of software and drivers, I managed to get it to work on my Windows XP 32 bit computer with the default software.

However, when I click the preview or scan buttons, the scanner makes a loading noise and then it says that no media found and to insert a film tray. The problem is that when I insert it, it does not suck it in. The light blinks yellow when starting up and then goes solid yellow. I am using firewire and have tried to change SCSI adresses on the back of the scanner.

Let me know what you think. If this is a mechanical problem can I fix it myself? I have tried to call Polaroid about this but they keep giving my different numbers every time I call and all of them say that they can't help me with the scanners and to call someone else. Microtek wont help either due to the fact that they say that even though they made the scanner for Polaroid that it is essentially an OEM product with different firmware, etc.. and they dont help with OEM products.

If in fact it does need repair, is there a scanner repair place in the San Francisco area or is there any way to get Polaroid (or Microtek) to repair the mechanice or do a service for me?

Thanks in advance for your help!
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