Recently acquired a new Canon Pixma iP3000 scanner, specifically to scan large quantity of negatives & slides. Normal scanning of colour photos is fine, but despite numerous attempts have failed to manage scanning of colour negatives - made sure all settings are correct, and unfortunately Canon phone support could not help.
The problem: all negatives in the frames when previewed come out totally black, though occasionally one of 2 have the image, but not in colour. Negatives are clear and OK for printing at Film Labs.
Can someone please assist me??? I'll be yourfriend for life if you have a solution!!!