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Old Nov 1, 2003, 6:08 PM   #1
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Default will minolta fix my 7hi?

my 7hi has 4 cracks on it, the camera is still under warenty and it has no signs of droping of blunt force and i didn't drop it
if i send it in will they fix it?
and how long do you think it will take?

thanks
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Old Nov 3, 2003, 5:51 AM   #2
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Shouldn't be a problem the cracks are a known issue with this camera.

Here in the UK Minolta service say it takes up to 4 weeks, I got mine back in just over 2

I had 2 cracks, the usual one on the side panel next to the af/mf button and one on the flash "legs"

They also adjusted the flash which has always been under powered and up to 3 feet it's fine but still seems to under expose on anything further with exposures of 1/45 at f2.8 under normal room lighting (exposure values automatically set by camera). Time for a Sigma EF500 Super DG I think
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Old Nov 13, 2003, 10:59 PM   #3
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Default Takes 3-6 weeks

I have used support with minolta repeatedly and have been told two weeks and it would be back. However it takes 3-6. The tickets will state a 3-6 week time on them also.
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Old Nov 14, 2003, 8:45 AM   #4
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Does everybody get these cracks? And will Minolta fix it only if it's under warranty? There has to be something we can do to prevent these cracks, can't we?
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Old Nov 14, 2003, 7:53 PM   #5
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i got my 7hi new and keep it in a foam case and use it with care, but i live in ohio and i am always going inside and out with my camera in the snow, at least a 30 deg. rapid change and that might help make the cracks
any how here is my scaned "thing" i got from minolta, enjoy

my main pbase acount is down so i made a quivk temp. one with the scan in it

http://www.pbase.com/image/23303459
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Old Nov 17, 2003, 10:30 PM   #6
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just an update for those of you that care,
i got another letter from minolta saying one of the parts they need to fix my camera is out of stock and will take 30 days to get the part! :evil:
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