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Old Jun 13, 2012, 8:07 PM   #1
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Default Recoverfab recommendation

Hi all-
Just wanted to post regarding a great recovery service called Recoverfab in Germany (http://www.recoverfab.com/). I worked with Jim C. in the following post in an attempt to recover the photos:

http://forums.steves-digicams.com/me...gh-8000-a.html

Unfortunately, it ended up the damaged card was beyond what we could fix, as we determined it must've been a dead controller (thus making the data irretrievable). Jim C. was generous enough to look at the card himself and then helped point me in the direction of Recoverfab when attempts to resurrect the card were unsuccessful.

I sent my card off to Recoverfab and they were able to retrieve all of my lost photos! I was starting to give up hope, so I was elated to learn that they were able to get them back.

Thankfully I now have all my photos back from my family vacation in Mexico and they did an awesome job.

So if all of your attempts seem to be in vain with all the methods in this forum, give them a try. They won't charge you if they can't retrieve anything, which is nice. It's worth a shot!
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Old Jun 13, 2012, 9:16 PM   #2
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Yep. The Controller was definitely dead in it (not recognized by any of the Linux utilities I'd normally use to make block by block copies of failing media).

Also, the recovery facilities in the U.S. said they could not recover files from Micro SDHC cards, as they've found that trying to get into them to read the NAND flash resulting in more damage. IOW, they're not as easy to work on as a larger SDHC card. For example, I got those types of responses from a recovery facility that Sandisk recommended, indicating that they did not know of anyone that could recover files from a Micro SDHC card with a dead controller.

Note this video that Recoverfab has online now showing what they have to do to get images back from a Micro SDHC card, using specialized tools to "grind down" the outside covering to get at the etching (since you can't open these cards and remove the circuitry), using microscopes to help with soldering in connections to the etching, etc.) . Fun. ;-)

http://www.youtube.com/watch?v=y-jrzsaT6ls

I'm glad they could recover them for you.
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Old Aug 28, 2012, 10:50 AM   #3
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Default Pictures Recovered

I had a very similar experience recently regarding my SD card. My wife and I went on our Europe vacation and into day two of the trip, the SD card gave a "memory card lock" error in the camera. I ended up purchasing another SD card to use and kept the old one thinking that I could recover it. Once I got back home, I tried everything possible using various shareware program like ZAR to recover the pictures. The problem I had was that the SD card was not recognized by the computer. I read a lot of information from this forum and tried to use Jim C method. The linux utilities didn't work as well. I even tried two types of linux software but the operating system didn't recognize the SD card.

Feeling frustrated about not being able to recover the pictures from our trip, I saw another posting about the company recoverfab (http://www.recoverfab.com/) in Germany. I was a bit hesitant at first about sending my SD card all the way to Germany. I ended up calling companies in US but they were planning to charge $300-$800 for the services. On top of it, they'll charge for diagnosis as well.

I bit the bullet and sent the SD card to recoverfab. It took about 3 weeks using US mail to get there. I received a confirmation email once the company received the SD card. The company was able to recover 341 pictures within a day. Best thing about the company was that you don't need to pay if they can't retrieve anything. The cost is also based on the size of SD card as well.

I'm glad that I found this forum as well as recoverfab. My wife is also pleased as well.
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Old Aug 29, 2012, 4:58 AM   #4
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Default SD card physical problem

Hello,

I'm glad I stumbled on this thread, after my 16GB SDHC card physically buckled when I was putting it into a reader. (!)
Looking inside, some of the pins on the memory chip had come adrift from the circuit board where it had bent, meaning my photos and videos from my 600d weren't readable.
This was bad news, but these were photos and videos from my wedding day, and this kinda made it a bigger deal.
(For info: I had used this card a few times in the past to check it was OK, so the frustration with myself (and the card) was quite high at this point!).

Anyway - to come to the point, the physical chips weren't damaged, and I found this thread - followed LoppyLlama and JimC's comments below - checked out the recoverfab website, the testimonials and did the usual Google due-diligence.

So, I sent off my broken card, and around a week later was staring at the photos I thought might be lost after the recoverfab guys did their thing. I can't explain the feelings of relief - these pictures are really precious - worth much more than the crummy card I had trusted them too.

I hope this helps someone else who finds themselves in the same terrifying position that I found myself in a week or so ago. I thought they were gone for good. If you have a broken sdcard I hope you too can get your data back.

Take care (and push your SD card gently into the reader),


Cameron.
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Old Sep 11, 2012, 9:15 AM   #5
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I'd like to chime in and give a positive reference to Recoverfab as well.

I had a 32GB SD card I had been using for photographs on vacation when it began to give me an error message. Trying to load the SD card through multiple PC's also yielded no results.

Subsequently, I used nearly every data recovery software out there (ZAR, Stellar Phoenix, GetDataBack) with no avail and it became apparent to me that this wasn't a software issue but more likely something that happened physically to the SD card.

I won't name names but I contacted several major data recovery firms in the US and was very much put off by the seedy pricing procedures and service. Quite frankly, I feel some of these firms clearly take financial advantage of a situation in which you need or must have back your sensitive or important data.

Found Recoverfab through this thread and needless to say, they were able to recover all data and felt confident with the level of service there.

The same exact situation happened to a friend, (32GB SD card, same model camera) and I was more then happy to refer them to Recoverfab.

Thanks to the threadstarter for the recommendation and Recoverfab!
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Old Sep 11, 2012, 11:51 AM   #6
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Quote:
Originally Posted by ZeroFC View Post
I'd like to chime in and give a positive reference to Recoverfab as well.

I had a 32GB SD card I had been using for photographs on vacation when it began to give me an error message. Trying to load the SD card through multiple PC's also yielded no results.

Subsequently, I used nearly every data recovery software out there (ZAR, Stellar Phoenix, GetDataBack) with no avail and it became apparent to me that this wasn't a software issue but more likely something that happened physically to the SD card.

I won't name names but I contacted several major data recovery firms in the US and was very much put off by the seedy pricing procedures and service. Quite frankly, I feel some of these firms clearly take financial advantage of a situation in which you need or must have back your sensitive or important data.

Found Recoverfab through this thread and needless to say, they were able to recover all data and felt confident with the level of service there.

The same exact situation happened to a friend, (32GB SD card, same model camera) and I was more then happy to refer them to Recoverfab.

Thanks to the threadstarter for the recommendation and Recoverfab!
curious, how much did that cost you? I have a 32 GB sdhc card that I'm thinking of using recoverfab for.
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Old Sep 11, 2012, 2:01 PM   #7
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Quote:
Originally Posted by friednoodles View Post
curious, how much did that cost you? I have a 32 GB sdhc card that I'm thinking of using recoverfab for.
Their service is not cheap. But, if you have a problem that can't be fixed by other recovery services, recoverfab is as good as it gets in recovering your images from a defective card. See the pricing structure here (based on the card size):

http://recoverfab.com/price.php

What kind of issue does your 32GB SDHC card have? it may be a simple file system corruption issue that may be recoverable by other methods.

There are a lot of free software programs around that can handle recovering images from a card with file system corruption. See this thread for more details (for example, the free Photorec can probably get the images from it, as long as the card's controller is still working and a corrupted file system is the only issue, which is often the case).

http://forums.steves-digicams.com/me...ory-cards.html

So, you may be able to get the images from it without going to the expense of sending the card to a lab like Recoverfab.

IOW, as long as the controller is not totally "dead", you're probably in "good shape", and may be able to get them back without a lot of effort. But, in the event the card has physical issues, Recoverfab is as "good as it gets" as far as a service to recover images from a damaged card.
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Old Sep 29, 2012, 5:02 PM   #8
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Hello from Sydney!

I have also had this devastating experience where (on my first trip overseas mind you) my memory card decided to go bezerk on me and upon turning on my camera or attempting to take photos it simply comes up with a "memory card locked" error. I thought this was a simple fix where I could just take out my memory card and change it from unlock to lock to unlock and it would fix everything up. Wrong!

I subsequently purchased another memory card eventually for the remaining leg of my holiday and in the interim tried to search for ways to recover all my photos via google and youtube. I downloaded a dozen programs promising to recover my photos at no cost and watched numerous video tutorials to no luck.

I then read about this company based in Germany called Recoverfab which initially sounded too good to be true at first but since my attempts were pretty much fruitful I thought since I had nothing to lose I might as well give these guys a shot. It costed me a small fortune to get my photos back but I am forever grateful that I they were able to do what I thought was an impossible task.

Not trying to plug this company at all but I am just absolutely stoked that someone was able to retrieve these photos.
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Old Oct 7, 2012, 1:44 PM   #9
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Default SDHC extreme Sandisk card malfunctioned and cannot be read

Just wanted to post regarding a great recovery service called Recoverfab in Germany (http://recoverfab.com). I worked with L. Hiersche and the service start to finish has been painless and fast and the result fantastic given that I had all but given up hope of recovering 1700 photos and videos from a holiday of a lifetime.

Basically I had used my brand new SDHC extreme Sandisk card for about 12 days and then it suddenly malfunctioned. There was no visible damage to the card and it had not been exposed to heat or water.

It was totally unreadable or even recognisable as a disk to Mac, PC, tablet, card readers and other cameras (DSLR, compact). Went to a couple of camera outlets and they just shrugged their shoulders and said the card was dead.

When I came across Recoverfab it was my last option as the issue could not be fixed through software recovery but needed a more specialised solution to strip the card down to the core components to overcome the failing part to get access to the memory chips themselves.

Recoverfab were able to retrieve all of my lost photos! I was starting to give up hope, so I was elated to learn that they were able to get them back.

They won't charge you if they can't retrieve anything, which is nice. It's worth a shot if all else fails.
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Old Oct 11, 2012, 12:57 PM   #10
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Default great experience

hi all

My 4gb sony SDHC card suddenly stopped working last summer. It was not regonized by my card reader nor could it be rescued by any recovery programs such as: Getdataback, EasyRecovery Professional or Active Uneraser. All i got was bad sectors and errors. Nothing worked. I lost all hope for this ( pictures inculding from great trip in the Westfjords of Iceland noooo ).
Then i saw on some forum about this company http://recoverfab.com/ . And i had my doubts, but since i am now in Germany i gave it a try, i sent it to recoverfab and few days later they managed to recover every photo.
Everything is professional and a good website to follow the progress on the order. I am very pleased with these results.

regards
jonbragi
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